People

• Manage all contractors and vendors and their activities on site
• Communicate directly with tenants regarding ongoing shutdowns, interruptions, and other operational impacts
• Supervise Service team member at each property and ensure staffing, support, and training needs are met
• Manage Service Team training with Employee Relations Manager
• Deliver associate reviews for managed areas with General Manager
• Train and develop new hire Service Technicians to required levels of knowledge

Product

• Complete pre-move out, move-out, and make ready apartment inspections
• List and report status of Capital Projects

Profit

• Identify and price projects and services for the property
• Provide scope of work and updated pricing to General Manager for contract renewal process
• Manage Building Engines & Yardi including workorders, training, and updating PM’s

Process

• Develop and maintain all Standard Operating Procedures for managed areas
• Implement, update, and ensure compliance of contractor rules and regulations
• Provide scope of work and timeline to General Manager & Assistant General Manager to communicate to residents and tenants as needed
• Oversee fire alarm and sprinkler impairments on a weekly basis
• Complete “Take Back Punch List” at completement of any build out
• Manage contract administration for vendors, such as creation of Pos and contracts, COI tracking/requests, etc. with Assistant General Manager
• Manage waste removal, including dumpster coordination and adherence to policies
• Ensure compliance on: annual fire alarm testing, quarterly alarm testing, façade inspections, boiler inspections, elevator inspections, and City Lift permit

• Minimum 4 years supervisory experience in Property Management or similar field
• Working knowledge of Microsoft Office, Word, Excel and Outlook
• Experience with Yardi, MRI, YieldStar, and LevelOne is preferred
• Ability to interpret, evaluate, and communicate detailed written or verbal instructions to other accurately and quickly, including answering phones, attending meetings, written correspondence, or other forms of communication
• Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility

Commitment to Diversity Equity and Inclusion: 

We believe that diversity and inclusion among our teammates are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.  We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.