Leasing Manager

Leasing Manager

Pierce Boston

Samuels & Associates is a mixed-use Real Estate developer, owners, and manager. In its Residential division, Samuels & Associates managers over 1,000 high-end luxury apartments. The Residential Leasing Manager position is primarily responsible for leasing apartments and securing renewals at the highest possible rent, as quickly as possible and creating a positive customer service experience and performing a variety of administrative functions.

Reports to: Assistant General Manager


  • Build relationships with residents, communicating any resident issues to management when applicable
  • Primary point of contact for leasing inquiries in person, by phone, and by email
  • Follow up with all prospective residents who have not leased or pending renewal offers and present negotiations and properly communicate to applicants on the result of their applications


  • Monitor advertising effectiveness including ILS feeds
  • Responsible for the property’s online presence and work to increase Google scores
  • Inspect and maintain tour routes, amenity spaces, and vacant apartments
  • Respond to and/or follow up on all closed work order requests


  • Generate new leases, collect other file requirements, and organize on property drive
  • Ensure all appropriate payments are received and paperwork is compiled on or prior to the lease start date
  • Manage BPDA files, complete new applications, and renewal certifications
  • Complete monthly and annual file audits
  • Assist Client Service Associate with invoicing and billing
  • Assist Assistant General Manager with rent notices and collections


  • Develop and maintain all Standard Operating Procedures for managed areas
  • Conduct tours of the property to prospective residents demonstrating the community and apartments; apply product knowledge to clients’ needs by communicating features and benefits
  • Collect and record accurate information for each prospective resident
  • Ensure apartments are ready for move-in and fully turned with keys made
  • Deliver renewal offers to residents and file letters
  • Complete renewal paperwork to deliver to resident and update tracker in Yardi
  • Process all NTVs, update service team with make ready lists, email maintenance regarding any changes to make ready status
  • Complete all required reporting including weekly Leasing Report and Weekly Market Survey Report

  • College degree preferred.
  • Real Estate of business-related course of study preferred
  • Sales experience and or/ real estate leasing required
  • Property management and leasing experience is essential
  • Excellent communication, organizational, and leadership skills necessary
  • Experience with Yardi, MRI, YieldStar, and LevelOne is preferred
  • Ability to interpret, evaluate, and communicate detailed written or verbal instructions to other accurately and quickly, including answering phones, attending meetings, written correspondence, or other forms of communication
  • Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility

Commitment to Diversity Equity and Inclusion:

We believe that diversity and inclusion among our teammates are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.