People

• Conduct bi-weekly meeting with all managers
• Conduct new office and retail tenant orientations
• Review and provide feedback on retail and office annual survey
• Review residential survey results with all managers
• Recruit and select talent for any open positions
• Conduct semi-annual performance reviews for all direct reports
• Review and approved performance reviews from Assistant General Manager and Service Manager
• Implement and maintain associate retention initiatives
• Leverage vendor partnerships

Product

• Walk the property including lobbies, amenities, exterior of building, courtyard, hallways, made ready units, and parking garage to ensure highest possible curb appeal
• Collaborate on capital improvements in parking garage with VPNE
• Monthly review of property marketing initiatives
• Prepare and implement annual marketing plan
• Attend building out meetings of office and retail space
• Conduct annual quarterly fire and life safety tests with Area Operations Manager
• Manage interior landscaping and site wide holiday décor through landscaping vendor

Profit

• Create annual budget and staffing plans including business plan, and capital improvement plan
• Update 5-Year Capital improvement plan
• Create, update, and maintain quarterly reforecast
• Review and approve monthly financial statement variances
• Approve all invoices
• Approve all new and renewed contracts
• Review and approve all vacation time and paid time off for all associates
• Review and approve all incentive and bonus plans and payouts

Process

• Develop and maintain all Standard Operating Procedures for managed areas
• Review and execute new & renewal leases in Bluemoon
• Produce and/or review all required reporting including weekly leasing report, CAM reconciliation report, real estate tax reconciliation report, monthly ARA operations report, monthly Samuel & Associates report, and quarterly goal setting and update
• Attend and/or conduct all required meetings including weekly management team meeting, budget process meetings, weekly cadence meeting, monthly ARA Asset call, monthly Samuels & Associates financial statement meeting, monthly VPNE financial statement meeting, and monthly YieldStar call

• College degree preferred
• Real Estate of business-related course of study preferred
• Sales experience and or/ real estate leasing required
• Property management and leasing experience is essential
• Excellent communication, organizational, and leadership skills necessary
• Experience with Yardi, MRI, YieldStar, and LevelOne is preferred
• Ability to interpret, evaluate, and communicate detailed written or verbal instructions to other accurately and quickly, including answering phones, attending meetings, written correspondence, or other forms of communication
• Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility

Commitment to Diversity Equity and Inclusion: 

We believe that diversity and inclusion among our teammates are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.