People

• Prepare associate reviews for General Manager approval
• Assist General Manager with recruitment and selection of talent
• Conduct daily meetings with the Service team and leasing team
• Conduct weekly 1:1 meeting with Leasing Manager to review leasing, pricing and renewals
• Conduct weekly Cadence meetings with the team

Product

• Manage parking through VPNE including but not limited to cleanliness, policy enforcement, and tenant issues
• Answer general questions about the building for retail tenants, construction and development.

Profit

• Approve pricing in YieldStar daily
• Process all checks and wires
• Review accuracy of residential and tenant ledgers
• Review monthly GL and quarterly reports to review with General Manager
• Completely monthly variance notes, monthly ARA operations report, and monthly Samuels & Associate asset management report for General Manager review
• Assist in the development of the annual budget
• Approve weekly payroll
• Process deposit accounting in Yardi in accordance with state laws
• Assist in property accounts payable collection and recording of invoices in Yardi Payscan.
• Manage water/sewer bill back process for residents and tenants
• Manage utility bills through Conservice to include vacant bill backs

Process

• Develop and maintain all Standard Operating Procedures for managed areas
• Manage tenant communication relating to construction projects
• Prepare renewal letters and update renewal tracker with Leasing Manager
• Process move-ins in Yardi
• Manage renewal process with Leasing Manager (follow up, negotiation, commitment and entering in Yardi)
• Send “Friendly Reminder” emails to all residents who will receive a 14-day Notice to Quit
• Send 14 Day Notices to Quit in accordance with state law
• Follow up with delinquent accounts and follow eviction process in accordance with state law
• Attend and/or conduct all required meetings including daily huddle with General Manager, Service team & Leasing Manager, weekly meeting with Leasing Manager to review leasing, pricing and renewals, weekly cadence and GM meeting, and monthly financial review meetings

• Proof of COVID-19 vaccination
• College degree preferred
• Real Estate of business-related course of study preferred
• Sales experience and or/ real estate leasing required
• Property management and leasing experience essential
• Excellent communication, organizational, and leadership skills necessary
• Experience with Yardi, MRI, YieldStar, and LevelOne preferred
• Ability to interpret, evaluate, and communicate detailed written or verbal instructions to other accurately and quickly, including answering phones, attending meetings, written correspondence, or other forms of communication
• Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility

Commitment to Diversity Equity and Inclusion: 

We believe that diversity and inclusion among our teammates are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.                               We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.