1. Property Operations Support:

• Assist in managing daily operations of the mixed-use community.
• Ensure the property is well-maintained, secure, and in compliance with local regulations.
• Support regular property inspections and address maintenance and operational issues.
• Monitor the cleanliness, safety, and upkeep of common areas and facilities.

2. Leasing & Tenant Relations:

• Support leasing efforts by showing available units and spaces to prospective tenants.
• Assist in lease renewals, applications, and lease administration.
• Maintain positive relationships with tenants by addressing requests, resolving issues, and supporting retention strategies.
• Ensure high levels of tenant satisfaction across all property types.

3. Financial & Administrative Support:

• Assist in preparing budgets and financial reports, tracking expenses and income.
• Oversee rent collections, payment processing, and lease compliance.
• Maintain tenant records and financial documents.
• Assist in preparing reports on property performance, occupancy, and financial discrepancies.

4. Maintenance & Vendor Coordination:

• Support the maintenance team in prioritizing and completing work orders.
• Coordinate with third-party vendors for services such as cleaning, landscaping, and repairs.
• Ensure compliance with health and safety regulations and preventive maintenance programs.

5. Marketing & Communication:

• Assist in marketing available apartments through websites, ads, and promotional materials.
• Ensure properties are accurately advertised across platforms.
• Support community events and initiatives to increase retention and create a positive atmosphere.

6. Legal & Compliance Support:

• Support the General Manager in ensuring compliance with local, state, and federal regulations, including Fair Housing laws and safety codes.
• Assist with resident and tenant disputes and enforce lease terms, including legal actions and evictions.
• Ensure property insurance policies and safety procedures are up-to-date.

7. Team Management & Training Support:

• Assist in supervising, training and scheduling staff, including leasing agents, maintenance teams, and administrative personnel.
• Ensure team adherence to company policies and standards of customer service.

8. Strategic Planning & Reporting:

• Assist in implementing strategic plans to improve property operations, tenant satisfaction, and profitability.
• Provide input on long-term goals for property upgrades, tenant improvements, and leasing strategies.
• Prepare operational reports focusing on property performance, leasing activity, financials, and tenant feedback.

Required Qualifications:

• Education: Bachelor’s degree in Business Administration, Real Estate, Property Management, or related field (or equivalent work experience).
• Experience: 3+ years of experience in property management or real estate, ideally managing a mixed-use community with strong understanding of property management principles, including leasing, maintenance, and financial management.
• Experience with property management software (e.g., Yardi, AppFolio, or similar).
• Knowledge of local real estate market trends and leasing practices.
• Excellent customer service, communication, and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.

Preferred Qualifications:

• Property management certification (e.g., CAM).
• Previous experience managing both residential and commercial properties.
• Familiarity with legal regulations affecting property management (e.g., Fair Housing Act, ADA compliance, building codes).

Key Skills:

• Strong organizational skills and ability to manage multiple tasks.
• Excellent communication and interpersonal skills.
• Financial and budgeting knowledge, including tracking expenses and rental income.
• Proficiency in property management software and Microsoft Office Suite.
• Problem-solving skills to address tenant or maintenance issues.
• Strong attention to detail to maintain high property standards.

Work Environment:

• Primarily work on-site, balancing office work with spending time throughout the property to ensure the community is operating smoothly.
• Occasional evening or weekend availability may be required to handle tenant emergencies, property needs or oversee events.

Commitment to Diversity Equity and Inclusion:

We believe that diversity and inclusion among our teammates are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.